So... here's what the community can do to help BHG solve these issues and get them fixed.
1. Give a brief description of the problem. For example:
Game doesn't patch.
2. Give a detailed system analysis of you computer specs. To make this easier for people to find out what they have, go here and download the Belarc Advisor at 3. Give a more detailed description of the problem. For example: 4. Give reproduction steps on how to make it happen again. For example: 5. If it's a multiplayer game, be sure to specify if it was through GameSpy Arcade, GameSpy Internal, or LAN/IP. Then list the settings for the Multiplayer game. For example: 6. If it's a single player Quick Battle game, list the same steps as in #5. If it's a Conquer the World Single Player Campaign... list: If you see your bug listed here already from someone else, just give your #2. Computer Specs. [This message has been edited by Scrubs (edited 05-21-2003 @ 05:29 PM).]
For example:
1.8MGz Intel Pentium 4 (Win XP Pro. SP1 build 2600)
Dell OptiPlex GX240 MB with BIOS A03 03/01/2002
512MB RAM
40GB Hard Drive with 21.85GB Free Space.
NVIDIA GeForce4 Ti4400 with driver 4.3.4.5 03/20/2003
(Optional) Cable Modem w/Firewall... etc.
Rise of Nations retail (English version) build 01.13.04.1801
No mods, no cracks, no trainers... etc.
When updating the patch through GameSpy, it will download 100% then bring me back to desktop and patch RoN until it reaches 37%, then it will stop and give me an "Invalid Patch File Error" and a "Retcode positive - 32769". I have the English version of the game.
1. Launch the game.
2. Go to Multiplayer Game.
3. Go to GameSpy Internet Matchmaking.
4. Click "OK" when it says to upgrade to version 01.14.05.0902.
5. When the download is complete, log into GameSpy with your password.
6. Observe the game going to desktop and stopping at 37% during the patch process.
Teams of 3
Great Lakes
Large (5/6 player)
No Cannon Time
Custom
End Age: Gunpowder Age
Elimination: Conquest
Victory: Conquest
Tournament Play enabled.
3 Humans vs. 3 Computers (Moderate, Moderate, and Tough)
Nations in the game were:
Aztecs, Mongols, Chinese, Chinese, Egyptians, and Russians.
1. What your Nation is.
2. What difficulty setting you have.
3. What Age it was in.
4. What country you were attacking, and what battle type it was.
5. What build you're in... and what build you started your Campaign in. For instance, the retail is 01.13.04.1801, and the patch is 01.14.05.0902. Did you start a campaign in the retail version and save the campaign... and then upgrade to the patch and load the campaign?