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Rise of Nations Heaven » Forums » RoN Tech Support » RON Known Issues - Demo & Retail
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Topic Subject:RON Known Issues - Demo & Retail
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TheGoodEvil
Member
posted 05-17-03 09:46 AM EDT (US)         
Here I hope this helps


D. Known Issues

No music in trial version of Rise of Nations: Music tracks are only available in the retail version of Rise of Nations.

Games recorded in trial version of Rise of Nations cannot be played back in the retail version: While games may be recorded and viewed in the retail version, the playback becomes corrupted if viewed with a retail version of Rise of Nations.

Anti-virus software: Having anti-virus software enabled while playing Rise of Nations can significantly degrade game load times and performance.

Rise of Nations runs too slowly: You can increase the performance Rise of Nations by lowering the game’s graphic settings. To change the settings, select Options & Profiles from the Main Menu, click the Graphics Tab, and select the Low checkboxes next to individual graphic settings.

Limited Users overwrite profile files: Playing as a Windows-limited user (someone that does not have permission to write to the hard drive), does not prevent that user from saving to other user's profile folders and overwriting their files.

Game crashes cause subsequent games to lag: If a Rise of Nation game crashes or is terminated through the Task Manager, games played after this will slow down. To resolve this issue the user should reboot their computer before playing another game.

Hardware color cursor support and game resolution: If running Rise of Nations on systems without hardware color cursor support, you cannot change the bit-depth from the Graphics options panel within the game. To change the bit depth between 16- or 32-bit, exit the game and from the Start menu, select Settings, and then Control Panel. Double click on the Display icon and the click the Settings tab. Select either 32- or 16 bit color quality.

Replay of saved games may not function: If a Rise of Nations game is saved in the middle of a battle, and the player quits and subsequently tries to view a replay of that game, the replay function may not work. To avoid this issue, do not save games to be played back when battles are occurring.


E. DirectX Troubleshooting

Microsoft DirectX version 9.0 or later must be installed on your computer before you can play Rise of Nations. Rise of Nations Setup should install the correct version of DirectX on your computer.

If Setup does not detect DirectX properly, you can install DirectX manually by running Dxsetup.exe in the directx folder on the Rise of Nations CD.

If you experience sound or video problems using DirectX, go to http://support.microsoft.com/support/directx / for the latest troubleshooting information.

You should also check with your video or sound card manufacturer for the latest DirectX-compatible drivers.


F. Video Board Troubleshooting

Check with your video board manufacturer for the latest DirectX-compatible drivers. See “I. 3-D Card Drivers and Manufacturers” In this document for more information on video board manufacturers.

Some video drivers may cause the pointer to flicker: To solve this problem, right-click the Rise of Nations shortcut and click Properties or select Rise of Nations from the Start menu, right-click, and select Properties. In the Target box type -nohwcursor at the end of the existing text (e.g. \rise.exe” -nohwcursor). Click Apply and OK.

Creating a Merchant causes the game to crash: This problem may occur on the Diamond Viper V550 and Intel 845 chipsets. To resolve this problem, update to the latest drivers for your video board.

ATI Rage 128: When using video boards based on this chipset, buildings will be displayed with solid white textures. To resolve this problem, download and install the latest drivers from the manufacturer.

NVIDIA GeForce: When using some GeForce drivers, you may experience significantly decreased game performance the first time the game is started after the computer has been restarted. If this occurs, exit the game by pressing ALT+F4, and then restart the game. After restarting once, the game should perform as usual until the next time the computer is restarted.

NVIDIA (GeForce 3, 4): When using these video boards, nuclear explosions may have a muted, grayish effect and boat reflections will not be present. To resolve this issue download and install the 43.45 version driver from http://www.nvidia.com .

Intel 740, 810, and 815 Chipsets: Attempting to launch Rise of Nations on these chipsets results in a black screen followed by a crash to the desktop. There is no known solution.
SiS 315: Shore effects may appear blocky on game map. To resolve this problem, download and install the latest drivers for your specific video board.
ST KYRO: When using video boards based on this chipset, the graphics may be so corrupted that the game is unplayable. To resolve this problem, download and install the latest drivers from the manufacturer.

Specific 3-D graphics accelerator issues
It is usually a good practice (unless otherwise noted below) to always install the latest certified drivers for all your hardware.

•3dfx Voodoo 3 3000: Rise of Nations will not run on computers using this video board, regardless of operating system. After the program is run, the screen will briefly flash black before returning to the desktop. There is no known solution.
•3dfx Voodoo 5 (AGP Series): Various graphical anomalies occur on water portions of a Rise of Nations map when using this video card on a Windows 98SE operating system. There is no known solution.
•3dfx Voodoo 5 (AGP Series): Rise of Nations is unplayable when running the game in 32-bit mode on a Windows 98SE operating system due to missing text, buttons, and other graphic corruptions. To resolve this issue run Rise of Nations in 16-bit mode. To change from 32- to 16-bit mode select Options & Profiles from the main menu, select the Graphics tab, and then set the resolution to one of the 16-bit resolutions.
•ASUS v-3800 Ultra: Rise of Nations may not run on computers using this video board. To resolve this problem, download and install the latest drivers from http://www.asus.com .
•Creative Annihilator Pro: The pointer flickers and may cause minor corruption to the game graphics. To resolve this problem, update to the latest drivers from the chipset manufacturer.
•Diamond Monster Fusion: Rise of Nations will not run on computers using this video board, regardless of operating system. After the program is run, the screen will briefly flash black before returning to the desktop. There is no known solution.
•Guillemot Maxi Gamer Cougar: Attempting to launch Rise of Nations on a system using this video card may result in a graphical initialization error. To resolve this problem, please update to the latest driver from the chipset manufacturer at http://www.nvidia.com .
•Hercules 3D prophet 4500 (PowerVR Kyro 11): When the Rise of Nations is run with this video card at 32-bit resolution on a computer with a Windows 2000 or Windows XP operating system, the mouse cursor will flicker during the game. To resolve this issue run Rise of Nations in 16-bit mode. To change from 32- to 16-bit mode select Options & Profiles from the main menu, select the Graphics tab, and then choose one of the 16-bit resolutions.
•LeadTek GeForce3 Ti 200: A nuclear explosion may appear as only as a white circle. To resolve this problem, download and install the latest drivers from http://www.leadtek.com .
•Matrox Millennium G-400: Buildings may appear covered with solid white patches instead of color graphics, and some button text may not appear. To resolve this problem, download and install the latest drivers from http://www.matrox.com .
•Matrox Millennium G-550: When the Rise of Nations is run with this video card at 32-bit resolution, the mouse cursor will flash during the game. To resolve this problem, update to the latest drivers from http://www.matrox.com .
•nVidia GeForce2 MX 200: When using this video board with the retail drivers on a computer running the Windows XP operating system, the pointer may become sluggish and/or jump around the screen. To resolve this problem, download to the latest nVidia drivers from http://www.nvidia.com .
•nVidia GeForce2 MX 200: When using this video board with the retail drivers on a computer running the Windows XP operating system, water textures may not blend smoothly. To resolve this problem, update to the latest nVidia drivers from http://www.nvidia.com .
•nVidia GeForce 256: When using this video card and playing Rise of Nations in 32-bit mode, the cursor may flash. To resolve this issue run Rise of Nations in 16-bit mode. To change from 32- to 16-bit mode select Options & Profiles from the main menu, select the Graphics tab, and then choose one of the 16-bit resolutions.
•Radeon 7500: Ground colors may appear smeared or stretched, or the ground may appear black when using a computer with this video board. To resolve this problem, download and install the latest drivers from http://www.ati.com .
•Radeon 9700: The pointer may not be visible when using this video board. To resolve this issue download and install the latest drivers from http://www.ati.com .
•Radeon 9700: When using this video board and running Rise of Nations on a computer running Windows ME and Windows XP, graphical corruption may occur in the game after a period of time. To resolve this problem, download and install the latest drivers from http://www.ati.com .
•Radeon 9700: When using this video board with the 9062 version driver on a computer running Windows ME or Windows 98, Rise of Nations will not start. To resolve this problem, download and install the latest drivers from http://www.ati.com .
•STB Velocity 4400: When using this video card with the retail drivers on a computer running the Windows ME operating system, graphical anomalies may occur with the in-game tree shadows. To resolve this problem, update to the latest nVidia drivers (version 4109 or better) from http://www.nvidia.com .


G. CD-ROM Drive Troubleshooting

Rise of Nations uses SafeDisc encryption technology. Some CD-ROM drives may not be compatible with this technology, as follows:

•Acer CD-624a: If you experience problems with this drive when using real-mode drivers, install protected-mode drivers.

•Cybermedia 204: You may experience problems with this drive. There are no known solutions.

•Liteon 4265: You may experience problems with this drive. There are no known solutions.

•Memorex CD-RW2224: You may experience problems with this drive. There are no known solutions.

•Sanyo CRD-256P: If you experience problems with this drive, do not attempt to run Rise of Nations more than once before restarting your computer. Also, try ejecting and reinserting the CD-ROM.

•Sony CDU77E 2X: If you experience problems with this drive, make sure it is configured as a master, and then run the game again.

•Yamaha 2216E, 4416SX and CDR6416S: If you experience problems with these drives, contact Yamaha for a firmware upgrade at http://www.yamahamultimedia.com /.


H. Audio Troubleshooting

Check with your sound board manufacturer for the latest DirectX-compatible drivers.

Following are the known audio issues and workarounds:

•Audio stops playing: If some parts of the in-game audio (including combat sounds) stop playing after the game has been running for a while, add the -sw3Dsound command-line option to the Rise of Nations shortcut. To do so, left-click the shortcut and click Properties, and then in the Target box type -sw3Dsound at the end of the existing text. Click Apply and OK.

•Audigy 2: Using an Audigy 2 sound board may interfere with SafeDisc, the encryption technology used to protect Rise of Nations. To resolve this issue, disable the Audigy 2 splash screen. Also, if you play a DVD, you must restart your computer before running Rise of Nations.

•Aureal Vortex: Rise of Nations audio may not function with Aureal sound cards. To resolve this issue, turn off the hardware acceleration. From the Start menu, point to Settings, and then choose Control Panel. Double click Sounds and Audio Devices and select the Audio tab. Click the Advanced button in the Sound Playback section and then click the Performance tab. Move the Hardware Acceleration slider to None and click Apply.

•SoundBlaster Live!: Using this sound card when running Rise of Nations on a Windows XP operating system may degrade game performance. To resolve this issue, turn off the hardware acceleration for this sound card. From the Start menu, point to Settings, and then choose Control Panel. Double click Sounds and Audio Devices and select the Audio tab. Click the Advanced button in the Sound Playback section and then click the Performance tab. Move the Hardware Acceleration slider to None and click Apply.

•SoundBlaster Live! Wave: Sound will only come from one speaker when using the 5.1.2535.0 driver. To resolve this issue download and install the latest drivers from http://www.soundblaster.com .

•Onboard sound: Some audio hardware included on motherboards is not currently supported.

•DirectX: If you experience audio problems using DirectX, connect to the DirectX Web site for the latest troubleshooting information, as explained in the “DirectX Troubleshooting” section preceding.


I. Video Board Manufacturers
3DFX[http://www.3dfx.com]
ASUS[http://www.asus.com]
Creative[http://www.creative.com]
Diamond Multimedia[http://www.sonicblue.com]
Guillemot[http://www.guillemot.com]
Hercules[http://www.hercules.com]
Leadtek[http://www.leadtek.com]
Matrox[http://www.matrox.com]
NVIDIA[http://www.nvidia.com]
ATI (Radeon video boards)[http://www.ati.com]


J. Rise of Nations Information

For more information about Rise of Nations, visit:

http://www.riseofnationsinsider.com


TGE's RTS Blog, news, thoughts, and advice on RTS gaming

Able Company (my job)

"I've kicked more ass on accident than most people have on purpose"

[This message has been edited by TheGoodEvil (edited 05-17-2003 @ 03:33 PM).]

AuthorReplies:
playtime
Member
posted 05-17-03 10:19 AM EDT (US)     1 / 111       
Now make it a sticky. Well done 'evil.
Zen
Ghost
(id: Angel Zen)
posted 05-17-03 10:33 AM EDT (US)     2 / 111       
Also, the full version known issues & troubleshooting guide is here.
HoJ
Member
(id: hojsimpson)
posted 05-17-03 08:53 PM EDT (US)     3 / 111       
so as i was reading the troubleshooting for specific video cards, i didn't see any ATI Radeon 7000 problems or known issues, does this mean that the game works perfectly alright with that card??
Elpea
Hal
(id: lp_usa)
posted 05-17-03 10:54 PM EDT (US)     4 / 111       
about games going slow.. its not the game, its your vcard..

One_Dead_Angel
Seraph in Absentia
(id: One_Dead_Villy)
posted 05-18-03 05:46 AM EDT (US)     5 / 111       
I like people to if possible in this thread, state what graphics card (exact model, memory etc as much info as possible), what res they use for best results, and if it looks good for them (does it match with the screenshots shown etc or better or worst).


I'm using LeadTek 128M Nvidia Geforce4 ti4200 vivo using version 4.1.0.9 drivers (datd 11/18/02) - you can check this stuff in MY computers->system-properties->device manager_>Display adepter. I havent tried all resolutions but all Ive tried looked good for me (I basically picked the highest one possible that didnt make things slow or too small) animation was smooth as well. Frame rates round 60 fps down to 30 when ofully popped. So no issues no complaints.

TheGoodEvil
Member
posted 05-18-03 12:28 PM EDT (US)     6 / 111       
i have a chaintech geforce2 mx400 with 64mb and this driver 4.1.0.4, i don't get half the fps you get ODA the most i've got was 22, that was the beginning of the game with just me and one Comp. the lowest i've got was one when i launched five nukes against five moderate comps all against me

TGE's RTS Blog, news, thoughts, and advice on RTS gaming

Able Company (my job)

"I've kicked more ass on accident than most people have on purpose"

[This message has been edited by TheGoodEvil (edited 05-18-2003 @ 12:29 PM).]

diggitydave
Member
posted 05-18-03 02:53 PM EDT (US)     7 / 111       
for that one audio trouble shooting issue it says to add a specific line to the end of the target linein the shortcut. i do that and it says its invalid? what gives?
KWiCE
Member
posted 05-18-03 06:00 PM EDT (US)     8 / 111       
i cant join or host any multiplayer games. When i try to click on one of the options ingame, it just gives me an error message "Unable to Establish Network Connection. make sure you are connected to internet and try again." Same thing when i join a game with gamespy and then it launches, i get the same message. Im on AOL DSL with windows XP and no firewall/router.
Elpea
Hal
(id: lp_usa)
posted 05-18-03 07:59 PM EDT (US)     9 / 111       

Quote:

I'm using LeadTek 128M Nvidia Geforce4 ti4200 vivo using version 4.1.0.9 drivers (datd 11/18/02) - you can check this stuff in MY computers->system-properties->device manager_>Display adepter. I havent tried all resolutions but all Ive tried looked good for me (I basically picked the highest one possible that didnt make things slow or too small) animation was smooth as well. Frame rates round 60 fps down to 30 when ofully popped. So no issues no complaints.

^ im using the same exact thing, no probs with it.


STINGNL
Member
posted 05-19-03 11:25 AM EDT (US)     10 / 111       

Quote:


i cant join or host any multiplayer games. When i try to click on one of the options ingame, it just gives me an error message "Unable to Establish Network Connection. make sure you are connected to internet and try again." Same thing when i join a game with gamespy and then it launches, i get the same message. Im on AOL DSL with windows XP and no firewall/router.

I have exactly the same problem.
I'm on Windows XP Pro with Cable, no firewalls or routers whatsoever... disabled all other networks cards, so only 1 remains.. but still the same error message.

[This message has been edited by STINGNL (edited 05-19-2003 @ 11:32 AM).]

Echo1138
Member
posted 05-19-03 05:23 PM EDT (US)     11 / 111       
I have a GeForce4 with the 43.45 drivers, and the nuclear explosions still turn things grey. Which, I really dont think looks so bad. It give things a very dark feeling to it. But, I would of course like to see how it's supposed to look.
Greenzombie04
Member
posted 05-19-03 09:20 PM EDT (US)     12 / 111       
My CD-Rom is crap, and I been playing games lately that don't require a CD, there going to be anyway to play this game without a Disc, I will by the game and use a CD-Key, but anyway they going to make this not able to use the CD?
chiwide
Member
posted 05-19-03 09:57 PM EDT (US)     13 / 111       
Hello all...

I have an Intel 82810E Graphics Controller card, is this an Intel 810 Chipset? If so, is there a patch coming out so that I can play this game? It looks/sounds really awesome. I also tried to DL the demo... took me 18 hours, and then it didn't work... is it because of my graphics card? Ok, that's all, thanks.

suleiman
Member
posted 05-20-03 07:35 AM EDT (US)     14 / 111       
chiwide

When the demo install is frozen on "initializing..." do an end task on the Winoldap and it should proceed with the install...

good luck with the other issues.

Lerris
Member
posted 05-20-03 08:48 PM EDT (US)     15 / 111       

"i cant join or host any multiplayer games. When i try to click on one of the options ingame, it just gives me an error message "Unable to Establish Network Connection. make sure you are connected to internet and try again." Same thing when i join a game with gamespy and then it launches, i get the same message. Im on AOL DSL with windows XP and no firewall/router."

I get the same thing too.... no firewall or virus protection on my comp.

Fastbelly
Member
posted 05-20-03 10:20 PM EDT (US)     16 / 111       
The game crashes for me whenever I try to watch a rec. game...
chewy
Member
posted 05-21-03 01:12 AM EDT (US)     17 / 111       
UUHHG! I wish I checked on this website BEFORE buying the game! 3dFX and Compaq scr***ed me once again! When I bought my new PC a couple of years back it came with a Voodoo3-AGP card. Never mind the fact that 3dfx went out of business months before they shipped me my machine.

$50 for a game I can't play without dishing out another $100+. GRRRR... Any recommendations on decent, CHEAP, graphics cards? Preferably one that works on the dozens of game I already have (AOE, AOK, AOM, EmpEarth, WarI-III, Civ3, etc). Funny that all these titles (including some FPS's like Half-Life) all seem to work and RoN finally breaks my system.

disgruntled and desparate,

chewy

TheGoodEvil
Member
posted 05-21-03 12:02 PM EDT (US)     18 / 111       
i have all of those games and my card works fine it only cost me 40. scroll up you'll see it

TGE's RTS Blog, news, thoughts, and advice on RTS gaming

Able Company (my job)

"I've kicked more ass on accident than most people have on purpose"

chewy
Member
posted 05-21-03 05:16 PM EDT (US)     19 / 111       
Thanks TheGoodEvil! I was looking at graphics cards on-line during lunch and I picked out the exact same card! It is at a good cost point and it looks like it will run with my AMD-750/751 chipset (2x AGP). Maybe I'll actually get to play RoN before I leave for vacation.

cheers,
chewy

Heits
Member
posted 05-21-03 09:14 PM EDT (US)     20 / 111       
So will these "unknown resolution" problems ever be fixed or should I take the game back now?
Mosoner
Member
posted 05-22-03 09:45 PM EDT (US)     21 / 111       
I also notice that somtimes while playing in the later ages of the game with other people, that the chat box disappears after a while and nobody can chat to each other, you can hear the noise when someone types something just nobody can see it...jus thought i would share..
LKS_Plutonium
Member
posted 05-22-03 10:04 PM EDT (US)     22 / 111       
Same problem with the damn "Unable to Connect". I can't even do the LAN thing.


This never happened with the Demo Copy. Should I take the game back now?

STINGNL
Member
posted 05-23-03 00:55 AM EDT (US)     23 / 111       

Quote:


Same problem with the damn "Unable to Connect". I can't even do the LAN thing.

This never happened with the Demo Copy. Should I take the game back now?

This never happened with the Demo, because the demo don't has a multiplayer component

If you really like the game, the best you can do is wait for a standalone patch to arrive to fix the problem. However I don't know if BHG is already aware of this bug.

LKS_Plutonium
Member
posted 05-23-03 01:40 AM EDT (US)     24 / 111       
Fixed it.

1. Go to Windows Update.

2. Scan for updates.

3. Ignore the lie that there are no essential ones.

4. There are 7 updates for Windows XP. You want the 2 dealing with DirectX9.0a and MOST IMPORTANTLY THE PEER2PEER THING. This might be a big surprise to some people, but not everybody understands what p2p2 is...

5. Get all 7. Including the one that deals with the .NET Privacy Rape.

6. Restart.

7. You can log on, now.

Some friendly advice from LKS_Plutonium: FOR THE LOVE OF GOD MAKE THE ERROR MESSAGES SPECIFIC, PLEASE, PLEASE, PLEASE. I know that it takes an extra 4 days to put in error checking and meaningful error messages.

I'm like most people. I figure that if I updated my OS with the essentials, then everything is fine for installing a game.

STINGNL
Member
posted 05-23-03 11:13 AM EDT (US)     25 / 111       

Quote:


Fixed it.
1. Go to Windows Update.

2. Scan for updates.

3. Ignore the lie that there are no essential ones.

4. There are 7 updates for Windows XP. You want the 2 dealing with DirectX9.0a and MOST IMPORTANTLY THE PEER2PEER THING. This might be a big surprise to some people, but not everybody understands what p2p2 is...

Your post is not "userfriendly". It assumes everyone has 7 updates available. That all depends on how updated a system is, and/or how many updates a user has chosen to install.

Quote:


5. Get all 7. Including the one that deals with the .NET Privacy Rape.

6. Restart.

7. You can log on, now.


Some friendly advice from LKS_Plutonium: FOR THE LOVE OF GOD MAKE THE ERROR MESSAGES SPECIFIC, PLEASE, PLEASE, PLEASE. I know that it takes an extra 4 days to put in error checking and meaningful error messages.

I'm like most people. I figure that if I updated my OS with the essentials, then everything is fine for installing a game

I have already installed all available updates, including the DirectX and the P2P related hotfixes and that didn't solve it. You assume a bit too much, by presuming it's related to the p2p patch.

The only update I don't have is "Microsoft .NET Framework version 1.1", which i'm installing now. I will update my post, to see if this solves it. To be continued...

*update*

No effect.
The only updates on WindowsUpdate that remain are "Movie Maker" and "Windows Messenger 4.7".

I am happy for you that it works on your PC, but unfortunately it isn't a universal solution

[This message has been edited by STINGNL (edited 05-23-2003 @ 11:15 AM).]

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